Our Customer Care Team is here for you, led by 30-year customer care veteran Dave Canelis, VP of Customer Success.
Caring for customers is part of our DNA.
Our Customer Care Mission is simple and straightforward: “We are here to help LeadsRx customers accelerate time to realized value by ensuring proper configuration of the LeadsRx solution and increasing understanding of how to interpret and act on the resulting insights to improve ROAS.”
A lot of marketers struggle with analytics in general, and attribution specifically, since it’s a fairly new concept in play for about 5-6 years. It’s important to note that while marketing attribution software is used by marketing team members, the results are consumed by C-level executives. They want and need to know the cost of customer acquisition, return on ad spend (ROAS), and what is driving customer lifetime value.
Attribution is different from other software such as accounting systems or word processors. Attribution results need interpretation so the insights can be explained to the C-suite. We provide that connection between the technology, the data and the insights so you can harness the power of attribution.
Our Goal is to Help You Succeed
This upgrade includes Standard Care features plus an assigned Customer Care Manager, 8 hours of Ask-the-Expert access per month, a dedicated 800 number, and more.