#38 CEO Stu Crum Explains How the Customer Experience Impacts Marketing

In this episode, Stu Crum, CEO of True Blue Car Wash, breaks down how the customer experience is integral to marketing success.

By measuring key aspects of customer churn, satisfaction, and wash utilization True Blue is able to grow its recurring revenue customer base.

With three consumer brands across 60+ locations and counting, Rainstorm, Clean Freak, and Personal Touch, are using these tried and true marketing methodologies to expand their footprint even further.

Download our Attribution Playbook for Agencies and Enterprise marketers

In this guide, you will find the steps you need to take to be successful in implementing attribution.

2020 D2C Attribution Report

iheart radio automotive study

What's Working In Modern Analytics